Dispatch & service calls
Log a call, schedule it, assign technicians and move it through a clear pipeline: open, quoting, billing, collections, closed. Service reports and quotations attach to the same job.
From the first phone call to the collected payment — and the customers, crew, inventory and website around it. Here's what you actually get in every workspace.
One connected system, not nine subscriptions.
Log a call, schedule it, assign technicians and move it through a clear pipeline: open, quoting, billing, collections, closed. Service reports and quotations attach to the same job.
Flexible contact records — multiple numbers, extra people per site, optional store codes — with the full service and billing history one click away.
Track parts and consumables with stock levels, suppliers and reorder points. Low-stock rows are flagged before a job runs short.
Print a QR code per tool. Technicians borrow and return from a phone camera — no app — and the tool log shows the current holder and full history.
Standard, service and material rate cards feed a quotation builder with an approval flow. Approved quotes raise purchase orders and become jobs.
A structured block editor for the hero, services, gallery, affiliations and contact sections. Draft, publish, and roll back the last five versions.
Four homepage templates and a 23-colour accent palette. Your logo and content carry across if you change templates later.
Turn completed calls into billing statements, record payments and installments, and track outstanding balances through to closed-and-collected.
Each agency sits on a plan with seat, feature and storage limits. Usage meters, a grace period on lapse, and one-click reactivation from Main HQ.
Log the customer, the site and the problem. The call opens in the pipeline.
Schedule the visit and assign the technicians who'll run it.
Build a quotation from your rate cards; scan the tools and parts leaving the warehouse.
File the service report from the field. Statuses roll up on their own.
Turn the finished call into a billing statement and send it to the customer.
Record the payment, close the call, and it lands in your reports automatically.